Check in members for a class
From the location dashboard, open Check In in the left sidebar, search for the member, choose the session, and click Check In.
Before you start
The member must already be added to your location. See Add a member.
The class or program must have a scheduled session for today. See Add programs and sessions and Check your program sessions.
Check a member in
From the location dashboard, click Check In in the left sidebar.
In the search field, type the member's name or phone number. The placeholder reads Search by name or phone number.
Click the member in the search results. A modal opens that says Hi {firstName} {lastName} and Ready to join your class? Please select the session you want to check in for today below.
Choose a session option from the list. Each card shows the Program, Date, Start, End, and duration in minutes, plus a status such as Upcoming, In Progress, or Ended. Options can be Reserved or Walk-In.
Click the Check In button on the chosen session.
After a successful check-in, the modal shows Awesome, you're all set. and You're now checked in and ready to go for your session. Enjoy! This will automatically close in 5 seconds.
If no sessions appear
If the modal says No eligible sessions available for check-in today. or No reservations found for today., check the following:
The program has a session scheduled for today.
The member is enrolled in the program or the session allows walk-ins.
The session has not already ended.
If check-in fails
If the modal shows Failed to check in or Uh oh, something went wrong!, click Retry to try again. If the problem persists, click Close and contact support.
What's next
Add programs and sessions to create more classes for members to check in to.
Achievements and Gamification to learn how attendance feeds points and engagement.