Account & billing

How to add promo codes

Create a promo code in the admin dashboard under Promo Codes so members can apply discounts during subscription or package purchases. The create flow lets you choose a discount type, duration, and optional restrictions.

Open the admin dashboard and go to the Promo Codes section under Products in the sidebar. The page shows a list of existing codes and a + Promo Code button at the top.

Promo Codes list page showing the + Promo Code button in the top left

Create a new promo code

  1. Click the + Promo Code button in the top left of the Promo Codes page.

  2. Fill in the Promo Code field. The field automatically converts your input to uppercase as you type. Example: SUMMER2025.

  3. Choose a Discount Type:

    • Percentage (%) — enter a percentage off.

    • Fixed Amount ($) — enter a flat dollar amount off.

  4. If you selected Percentage (%), enter the percentage in the Percentage Off field.

  5. Select a Duration:

    • One-time use — applies only to the first payment.

    • Repeating — applies for a specific number of months. Enter the number of months in the Number of Months field.

    • Forever — applies to all payments indefinitely.

  6. (Optional) Set an Expiration Date to stop the code from being used after a specific date.

  7. (Optional) Set Max Redemptions to limit how many times the code can be used overall.

  8. (Optional) Choose Allowed Pricing Options to restrict the code to specific member plans. Leave this empty to allow the code on all plans.

  9. Click Create to save the promo code.

Create Promo Code dialog with fields for code, discount type, duration, expiration date, max redemptions, and allowed pricing options

When you create a Fixed Amount promo code, Monstro X warns you if the discount could reduce the price of any selected plan to $0. Review the allowed pricing options before confirming.

How members use promo codes

Members enter a promo code in the Promo Code (Optional) field during subscription or package creation. The field accepts any active code that matches the selected plan and usage limits.

Manage existing promo codes

From the Promo Codes list, you can edit or archive a code:

  • Edit — open the Edit Promo Code dialog and change the settings. The Active (members can use this code) checkbox controls whether the code remains usable.

  • Archive — open the Archive Promo Code dialog. Once archived, members can no longer use that code.

The list shows each code's discount, duration, redemptions used versus the maximum, and current status (Active or Archived).

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